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Terms of service

Last Updated: September 26, 2026

Welcome to AP ESSENCE. These Terms of Service govern your use of our website and the purchase of products from AP ESSENCE. By using our website or placing an order, you agree to these terms.

1. About AP ESSENCE

AP ESSENCE is a UK-based fragrance and lifestyle business offering carefully selected Arabic and Middle Eastern fragrances, beauty and lifestyle products.

Contact:
Email: Apessenceuk@gmail.com
Phone: +44 7344 625621
Address: United Kingdom

2. Using Our Website

You agree to use this website for lawful purposes only.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to interfere with or damage the website.
  • Copy, reproduce or misuse our website content without permission.
  • Provide false or misleading information when placing an order.

3. Products and Information

We aim to ensure that product descriptions, images, prices and other information on our website are accurate.

However, product colours, packaging and appearance may vary slightly from images displayed online.

We reserve the right to correct errors, update product information and make changes to products or availability when necessary.

4. Prices and Payment

All product prices are displayed on the website at the time of purchase.

Prices and promotions may change without prior notice. Any applicable delivery charges will be displayed at checkout.

Payment must be successfully completed before an order is processed.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After receiving your order, we may send an order confirmation email. An order is subject to product availability and successful payment.

We reserve the right to cancel or refuse an order in certain circumstances, including suspected fraudulent activity, pricing errors or product availability issues.

If we cancel an order after payment has been received, the applicable amount will be refunded.

6. Delivery

We currently deliver within the United Kingdom.

Estimated delivery times and shipping information are provided in our Shipping Policy. Delivery times are estimates and may be affected by circumstances outside our control.

Please ensure that your delivery address and contact information are correct when placing an order.

7. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Certain products, particularly sealed fragrance and personal care products, may be subject to applicable hygiene-related restrictions once opened.

Nothing in these Terms affects your statutory rights under applicable UK consumer law.

8. Intellectual Property

All content on the AP ESSENCE website, including logos, images, text, graphics, designs and branding, belongs to AP ESSENCE or its respective licensors unless otherwise stated.

You may not reproduce, distribute, modify or commercially use our content without prior written permission.

9. Third-Party Services and Links

Our website may use third-party services such as payment providers, delivery services, analytics tools and other applications.

We may also provide links to third-party websites. We are not responsible for the content, availability or policies of external websites.

10. Website Availability

We aim to keep our website available and operating correctly, but we do not guarantee that the website will always be available, uninterrupted or free from errors.

We may temporarily suspend or modify parts of the website for maintenance, updates or other operational reasons.

11. Limitation of Liability

To the extent permitted by applicable law, AP ESSENCE will not be responsible for losses resulting from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including applicable consumer rights.

12. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website or legal requirements.

The updated version will be published on this page with a revised Last Updated date.

13. Governing Law

These Terms are governed by the laws applicable in the United Kingdom, subject to the mandatory consumer protection rights that apply to customers in their place of residence.

14. Contact Us

If you have any questions about these Terms of Service, please contact us:

AP ESSENCE
Email: Apessenceuk@gmail.com
Phone: +44 7344 625621
Address: United Kingdom