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Shipping policy

Last Updated: September 26, 2026

At AP ESSENCE, we aim to provide a smooth and reliable delivery experience. We currently deliver orders across the United Kingdom.

Order Processing

Orders are usually processed within 1–2 working days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Times

  • Standard Delivery: 2–5 working days
  • Express Delivery: 1–2 working days, where available

Delivery times are estimates and may vary depending on the courier, public holidays, weather or other circumstances beyond our control.

Shipping Charges

Applicable delivery charges will be shown at checkout before you complete your purchase. Free delivery may be available on selected orders or during promotional periods.

Order Tracking

Once your order has been dispatched, tracking details will be provided where tracking is available.

Delivery Address

Please make sure your delivery address and contact details are correct before placing your order. AP ESSENCE cannot be responsible for delays caused by incorrect or incomplete address information.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us so we can assist you.

Damaged Orders

If your order arrives damaged, please contact us as soon as possible with photographs of the product and packaging so we can review the issue.

Contact Us

AP ESSENCE
Email: Apessenceuk@gmail.com
Phone: +44 7344 625621
Address: United Kingdom